{"xsrfToken":"ac99353cf0791c63d7c4bfbb128bdb2ac242d5a9_lout","branding":{"id":"3","key":"cs","name":"Customer Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#408ebd","headerLinkHoverBGColor":"#408ebd","headerBadgeColor":"#408ebd"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4493746f-3401-415d-bfc1-61aee7b4a563/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NWRhNjhkOC0yYjZlLTQ2YTItODdiYS0yMzEwYzZmOTllNWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ0OTM3NDZmLTM0MDEtNDE1ZC1iZmMxLTYxYWVlN2I0YTU2MyI6WyJyZWFkIl19LCJleHAiOjE3NDEzMTM2ODMsIm5iZiI6MTc0MTMxMzA4M30.Ox8-9V-SFqIns535D3uVXBiN3f7nFqVuUE-KfdqTezo&client=45da68d8-2b6e-46a2-87ba-2310c6f99e5b&mode=fit","logoId":"4493746f-3401-415d-bfc1-61aee7b4a563","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Insellerate Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"helpCenterTitle":"Добро пожаловать на Центр поддержки","sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"pt-PT":{"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Insellerate Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"ko-KR":{"helpCenterTitle":"도움말 센터에 오신 것을 환영합니다.","sharedPortalName":"도움말 센터","localeDisplayName":"Korean (South Korea)"},"pt-BR":{"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"ja-JP":{"helpCenterTitle":"ヘルプセンターへようこそ","sharedPortalName":"ヘルプセンター","localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NWRhNjhkOC0yYjZlLTQ2YTItODdiYS0yMzEwYzZmOTllNWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDEzMTM2ODMsIm5iZiI6MTc0MTMxMzA4M30.9yC3zb7Smg1T1OV9GaC173B_GviVzn1pH7B5fZbLP3s&client=45da68d8-2b6e-46a2-87ba-2310c6f99e5b&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"cs","projectId":10701,"serviceDeskId":3,"name":"Customer Support","description":"<p>Learn more, access help articles by topic and if you need to raise a Customer Support Request with an Insellerate team member, please find the request type below and send it in. We will get back to you soon!</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"75","name":"Change Request","descriptionHtml":"","callToAction":"Change Request","introHtml":"","icon":12914,"iconUrl":"https://insellerate.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12914","groups":[7],"key":""},{"id":"118","name":"Feedback","descriptionHtml":"","callToAction":"Feedback","introHtml":"<p>Provide general feedback to our team</p>","icon":12814,"iconUrl":"https://insellerate.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12814","groups":[7],"key":""},{"id":"20","name":"General Support","descriptionHtml":"<p>By completing the questions below we can more quickly answer your question and get you to the right person for help.</p>","callToAction":"General Support","introHtml":"<p>Is something not working right and you need help configuring or troubleshooting? Select this to request type for assistance.</p>","icon":11630,"iconUrl":"https://insellerate.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11630","groups":[7],"key":""},{"id":"25","name":"Suggest a New Feature","descriptionHtml":"","callToAction":"Suggest a New Feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":11607,"iconUrl":"https://insellerate.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11607","groups":[21,7],"key":""},{"id":"78","name":"Data Team Request","descriptionHtml":"","callToAction":"Data Team Request","introHtml":"","icon":12809,"iconUrl":"https://insellerate.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12809","groups":[],"key":""},{"id":"27","name":"Licensing and Billing Questions","descriptionHtml":"","callToAction":"Licensing and Billing Questions","introHtml":"<p>If you have any questions regarding billing, just let us know.</p>","icon":12872,"iconUrl":"https://insellerate.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12872","groups":[],"key":""},{"id":"76","name":"Professional Services","descriptionHtml":"","callToAction":"Professional Services","introHtml":"","icon":12818,"iconUrl":"https://insellerate.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12818","groups":[],"key":""}],"reqGroups":[{"id":7,"name":"General"},{"id":21,"name":"Change Requests"}],"orderMapping":{"7":[118,20,75,25],"11":[76,78,25,75,20,27],"21":[25]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e99c2b80-110d-32ce-96df-5e2a3058ce96","appLinkName":"","appLinkUrl":"","spaceKey":"INSPT","spaceName":"INS Documentation","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CS","serviceDeskId":3,"kbLinkDomainURLs":["https://insellerate.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NWRhNjhkOC0yYjZlLTQ2YTItODdiYS0yMzEwYzZmOTllNWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNzAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDEzMTQyODMsIm5iZiI6MTc0MTMxMzA4M30.dz5IMgjx7PF_AiMcjkzHvEKkeswSSeB0-Yg08fRbx6U","targetCollection":"upload-project-10701","endpointUrl":"https://api.media.atlassian.com","clientId":"45da68d8-2b6e-46a2-87ba-2310c6f99e5b","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://insellerate.atlassian.net/wiki","kbLinkDomainURLs":["https://insellerate.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/3?xdm_e=https%3A%2F%2Finsellerate.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJlN2JjM2QyMmY5ZjgzZGU0NjBjYzZjZmMyZWIyZTNkMDUzMWM1MWFjMTE1M2I0MmE2YzVhYWIyOWQxYjczNTdmIiwiaXNzIjoiamlyYTowZGJkODExMS1lOTc4LTQxMWEtYjg0YS1iYWVkYjY0ZTMwMDciLCJjb250ZXh0Ijp7fSwiZXhwIjoxNzQxMzEzOTgzLCJpYXQiOjE3NDEzMTMwODN9.f2AWd8w2gFSL5hC2aBdBusfNyZs5oIh9KZJ9hXVUBsA\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImppcmE6MGRiZDgxMTEtZTk3OC00MTFhLWI4NGEtYmFlZGI2NGUzMDA3IiwiY29udGV4dCI6eyJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC9pbnNlbGxlcmF0ZS5hdGxhc3NpYW4ubmV0IiwiZGlzcGxheVVybFNlcnZpY2VkZXNrSGVscENlbnRlciI6Imh0dHBzOlwvXC9pbnNlbGxlcmF0ZS5hdGxhc3NpYW4ubmV0In0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJDUyIsImlkIjoiMTA3MDEifX19LCJleHAiOjE3NDEzMTM5ODMsImlhdCI6MTc0MTMxMzA4M30.EtGLJVZ3n8U3ftUYHh5jB4ItQHE9IWKYnoiCp83osng\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://insellerate.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://insellerate.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"CS\\\",\\\"id\\\":\\\"10701\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"CS\\\",\\\"project.id\\\":\\\"10701\\\",\\\"servicedesk.serviceDeskId\\\":\\\"3\\\"}\",\n \"timeZone\":\"America/Los_Angeles\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://insellerate.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=insellerate","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"ac99353cf0791c63d7c4bfbb128bdb2ac242d5a9_lout","baseUrl":"https://insellerate.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://insellerate.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"26214400","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"45da68d8-2b6e-46a2-87ba-2310c6f99e5b","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"096be450614e4c83ae82ed27d3e57a7a","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}