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Columns Displayed in Lead History

Column Name

Column Filter Type

Description

Action

Multi+search

Status

Multi+search

Actitivity

Multi+search

Date

Date+time

From

Multi+search

To

Multi+search

By

Multi+search

  • Notes

    • Displays all the notes created via the Notes action tool, follow ups, and manager review notes for a lead

    • Displayed notes cannot be deleted

Columns Displayed in Notes

Column Name

Column Filter Type

Description

Note

Multi+search

Type

Multi+search

Date

Date+time

Agent

Multi+search

  • Call Activity

    • Displays all call details, such as Talk Time, for all incoming and outgoing calls made to and from the lead

Columns Displayed in Call Activity

Column Name

Column Filter Type

Description

Talk Time

Time

Date

Date+time

Phone

Multi+search

By

Multi+search

  • Document

    • Contains all credit report documents generated for the lead

    • Saved in downloadable formats

Columns Displayed in Document

Column Name

Column Filter Type

Description

File Name

Multi+search

Created By

Multi+search

Date Created

Date+time

Document Type

Multi+search

  • Assignment

    • Contains the list of all assigned agents to the lead

    • Primary agent indicated by a green checkmark

Columns Displayed in Assignment

Column Name

Column Filter Type

Description

Primary

Multi+search

Agent

Multi+search

Job Title

Multi+search

Phone

Multi+search

Date

Date+time

Ext

Multi+search

Email

Multi+search