...
Assignment
Contains the list of all assigned agents to the lead
Primary agent indicated by a green checkmark
Columns Displayed in Assignment | ||
Column Name | Column Filter Type | Description |
Primary | Multi+search | Checked button indicates this agent is the primary agentPrimary agent indicated by a green checkmark |
Agent | Multi+search | The name of the user |
Job Title | Multi+search | The job time of the user |
Phone | Multi+search | The phone number of the user |
Date | Date+time | The date and time when the assignemet is executed |
Ext | Multi+search | The extention number of the user |
Multi+search | The email of the user | |
...