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The maximum character limit allowed for the note is 2000 characters.
As you type the review, you are notified of the number of characters left until the 2000 characters limit is reached.
You can cancel to add the review by clicking the Cancel button.
You can save the note by clicking the Update button.
Once a Manager Review is saved, it cannot be edited or deleted.
After saving the Manager Review, a new entry is added in the Lead History section. The added note will be displayed in the Notes section below the Lead History section with the type Manager Review. The added note is also displayed in the Manager Review section which is the last section on the left side of inFlow. Hover over the Note icon to display the content of the note.
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Remove a Manager Review
While a Manager Review cannot be deleted, it can be removed from the Manager Review section by approving the review. Any agent within the organization can approve a Manager Review. A green toastr is displayed when the Manager Review is approved. Approving a Manager Review does not remove the note added in the Manager Review from the Notes section of the lead.
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