Content Comparison

Bug

KAT-9445 Engagement Report : — Illogical percentage representation (Infinity%)

Change Request

KAT-11683 Open Leads — Role- Role based access to apps in OPEN leads

KAT-11679 Bulk Action - — Filter available users by States in leads

KAT-11669Add new Processing Date field to Application table and library available fields

KAT-11665 Lead Search Popup - — Note section cut off for First Result

KAT-11632 New Apps Created - must — Must show in SMR to the first agent assigned

KAT-11617 Campaign : unable — Unable to select "None" as the "Default Agent" after an agent from the dropdown

Bug

INS-1084 Property profile Year built Built showing up undefined in inflowinFlow

INS-1082As a user unable to see fiserv Fiserv results

INS-1079Pre-existing intouch inTouch email template doesn't trigger

INS-1060Org phone settings are not being created

INS-1049 Lead Search Popup - — Notes section cut off

INS-1044 Talk time format for calls are being displayed in the wrong format in Call activity

INS-1039OrgphoneSetting - — Wrong data display on Min Connected call, Caller DialTimeout sec and Recipient DialTimeout sec columns

INS-956 Direct Assignment default user dropdown redirects user back to main grid page when clicking to expand teams

INS-941ApplicationId search in global search always returns warning message of 4 characters character minimum

INS-806ICR - — Incoming call toastr is not displayed for Ring All round Round Robin distribution type

INS-578Newly configured percentage field(s) doesn't follow the Percent to rate Rate field conversion rule

Improvement

INS-1065Open Leads — Role- Role based access within workflow configuration to determine which roles can see relative statuses of open leads

INS-1064 New applications created are excluded in SMR report due to how it's they’re created

INS-1058 Add Other70 and Other71 to bulk action tools as hidden column in grid results

INS-1057Bulk Action - UX improvement - ability — Ability to filter "To" users and all applications with a state dropdown

INS-1053 Campaign inbound phone - unable — Unable to scroll

INS-1052Allow selection of nothing in dropdown

INS-1043 User Registration and user profiles : need — Need a check for work number so duplicate can't be added

Story

INS-1070Log when an user is available for lead assignment (available toggle button)

INS-1048Azure resource utilization

INS-1015 CCM : — Customer Nightly Report Extract