The Engagement Report is a metric-based report that shows the rate of communication or engagement between the loan officers and borrowers via Email, SMS, RVM, and Webhook. Specific permission is required to access to the report. See the /wiki/spaces/INSPT/pages/981434369 for more details.
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Filter Type of Each Column on the Main Grid
Column Name | Column Filter Type |
Campaign | Multi+search |
Unique Leads | Number |
Email - Attempted | Number |
Email - Delivered | Number |
Email - Opened | Number |
Email - Checked | Number |
Ringless Voicemail - Attempted | Number |
Ringless Voicemail - Sent | Number |
Ringless Voicemail - Responded | Number |
SMS - Attempted | Number |
SMS - Sent | Number |
SMS - Responded | Number |
Webhood - Attempted | Number |
Webhood - Sent | Number |