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New Features/Enhancements

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inFlow: Bulk

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Reassignment Loan Amount

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Field Added

A The Loan Initial Amount column has been added as a column selection for bulk reassignments in Bulk Actions. You will be able to the filter selection columns available in bulk tagging.

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ICR: Internal Call Routing State Licensing Verification

When an inbound call comes in, and use this as a filter when selecting reassignments.

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Date and Date/Time Fields

The datetime data fields will apply consistent formatting and export structure. When these fields are displayed within the system, they will show the date and time of the current user’s system timezone. Data will convert and save to UTC format when saved in the system.

Lead Distribution: Verification for State License

When verification for state licensing applies, the system first looks to the property state on the lead and then to the available area code for a phone number. If the system finds a matching application or prospect where the property state is blank but where a phone number is present, the system will use the caller’s area code to drive the distribution for state licensing verificationof the lead. If both home and mobile numbers are available, the logic will prioritize the home number.

Admin Custom Queues and My Pipeline Filters Allow Edits

Users can now Currently, custom filters are not editable. This enhancement will allow users to modify the list of fields used in the custom queues and My Pipeline Field Views.

Info

If the custom filter was used in a My Pipeline task, the filter could not be updated. The user would need to replicate the filter and save it as new. This will ensure that historical data for the tasks will report correctly.

Nightly Batch Process Enhancement

For clients with professional services including configuration to allow for SFPT batch updates, the system was enhanced to monitor batch errors and retry the uploads.

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Bugs

Scroll barsBars

Issue: The scroll bars on some screens were overlapping.

Status: Resolved

insightinSight: App Created Date Filter

Issue: When  The dates were not correctly saved when selecting a date range for the Application Create Date, the dates were not correctly saved. This impacted reports where the Application Create Date was used as the filter.

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Issue: On the Engagement Report, the column for the Email Body was not displaying the email content.

Status:  Resolved

inTouch: Task Flows

Issue: inTouch was allowing a task to be created without selecting at least one campaign or status filter.

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Removing a Referal Partner from a Lead

Issue:  When trying to remove a referral partner from a lead, use the X on the screen. It clears the field but does not remove the referral partner.

Status: ResolvedReview: INS2864