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Quick Start
These videos are intended to help you get a fast start in Insellerate, demonstrating how to use key features. Each video is unique and less than two minutes. The videos are not duplicates of the role-based training. Users should complete the entire training journey for their role.
Journey by Role
These videos are intended to help you get a fast start in Insellerate, demonstrating how to use key featuresStart your learning journey that will focus on your role in Insellerate. The average time is less than ten minutes . and targets Loan Officers | Sales Managers | Marketing Mangers | Admins.Journey by Topic
Training Journey with a series of videos targeting features by topics in This training path will teach you about the full feature sets within insellerate to give you a big picture view of the system. The average time is less than ten minutes. Topics include: inSight | inFlow | inTouch | inLead | Admin.
Mobile Application Major Update- App version v1.9.22 (126)
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Why it Matters
We understand that being able to manage your leads from anywhere can make the difference in getting a deal complete.
SMS:
The SMS feature now includes a Call Now button
Assignment: This applies to Users with the Assign permission to assign a lead to another agent
Search: The search functionality will now display the primary agent for the lead
History: If you make a call, it will display in the call history. You can filter the call activity and listen to recorded calls based on your permission to listen to call recordings.
- Partners:
to allow you to start a call from the SMS screen
Clicking on a lead from the SMS screen will take you directly to the client lead details screen
Assignments
Users with permission to assign leads can now assign leads through the mobile app
Search
When search results are displayed, you can now see the primary agent
History
Calls placed in the mobile app will now display in the history
You can filter the history to call activity to see just calls made to the client
If you have permission to listen to recorded calls, you can click on the link displayed as a time value to play back the call
Partners
You can now see associated applications in the mobile application
showing all leads associated with the partner
Web application v123
Duplicate Management
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The original assignee was displaying as the User ID. The system has been updated to display show the user name.
User Profile Update:
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Order of fields being redesigned. AgentConnect is being piloted by some clientsSome clients are piloting AgentConnect. If you have this feature enabled, users will see an additional section on the right-hand side of the screen.
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MY Pipeline
Issue: The system was allowing allowed users to remove required fields from reports; therefore, these reports were not working.
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