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Consent from borrowers/co-borrowers is not granted at an organization level. It is granted for each conversation between an agent with an SMS number and the number they are attempting to contact. However, consent from external contacts (real estate agents, referral partners) is granted at an organization level.

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When a partner is added, and the associated partner has granted consent for SMS, the consent will apply to all applications associated with the partner. You can text the partner on any associated application without asking for additional consent.