‼️ Regulatory Update ‼️
A recent ruling, effective November 21, 2022, determined Ringless Voicemails (RVM) are illegal without “Prior express consent.”
To see the details in the ruling: FCC Declares 'Ringless Voicemails' Are Subject to Robocalling Rules
Due to these changes, clients are advised to review and update consent language as needed before activating ringless voicemails.
New Features/Enhancements
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We want to ensure you are getting the most from your Engagements. Phone carriers and email providers are watching for SPAM messages. We are setting limits at the organization level as a layer of protection. These limits are in place to protect your number and domain reputation against accidental sends to large data sets.
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Imagine If you plan to dramatically increase your use of emails, RVM, or SMS. In that case, SMS or RVM, discuss with your Customer Success Manager the best way to implement, including warm-up periods for your email ramp-ups. |
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