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Click the + sign in the Inbound Routing Number field.
The Purchase Inbound Marketing Numbers window opens. Select a number through one of the three following options:
Purchase a toll-free number by clicking Purchase Toll Free Number. These are more expensive than purchasing a number with a local area code.
Purchase a local number by checking the box by the area code you would like and clicking Purchase.
Purchase a local number by clicking the three dots in the Area Code field and selecting Filter. You may select an area code from the list or enter one in the Search field. Click Filter to add the selected area code to the list in the Purchase Inbound Marketing Numbers window.
In the Purchase Inbound Marketing Numbers window, check the box by the added area code and click Purchase.
Click Yes to confirm your purchase in the Confirm Purchase window. Toll-Free Numbers cost $10 per month and 5 cents per minute. Local Numbers cost $3 per month and 2 cents per minute.
A blue popup notification appears confirming the purchase is in progress.
A green popup notification appears confirming the purchase is successful.
The newly selected number appears in the Inbound Routing Number field.
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If the org has a phone integration set up with Insellerate where call data is being passed, any inbound call data to a phone number listed here will add a marketing call count to the Sales Manager Report.
Duplicate phone numbers within the same or a different campaign are not allowed. When users try to enter a duplicate inbound number that matches an inbound number of another campaign within the same organization, a popup message is displayed.
Selecting Yes removes the number from the other campaign and adds it to the current campaign.
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Call Forwarding Number
If no agents are available to take the call, it is forwarded to the Call Forwarding Number. This number is provided by your company.
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When a request is made to an Action Post Url, either a lead is created but not assigned (Prospect), or a lead is updated if we find an assigned lead (Application) from the same campaign by matching phone number.
EXAMPLE RESPONSES
Scenario 1: New prospect was created on Insellerate.
{
"StatusCode": 1,
"Data": {
...
"ResponseDate": "2021-07-15T16:34:43.7042159Z"
}
Scenario 2: Matching applicationId (prospect that is assigned to an agent) from the campaign was found and information was updated using the request data.
{
"StatusCode": 1,
"Data": {
...
"ResponseDate": "2021-07-15T16:34:43.7042159Z"
}
Scenario 3: No prospect is created due to matching prospect found (from the same campaign) that has not yet been assigned.
{
"StatusCode": 1,
"Data": {
...
"ResponseDate": "2021-07-15T16:34:43.7042159Z"
}
Scenario 4: Scenario 4: Action Post found a matching applicationId, but there were no fields to update.
{
"StatusCode": 2,
"Data": {
...