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Organizations can adjust the default session timeout. This functionality is only available to AdminsOpen a customer support ticket to adjust the timing.

1. Select Admin from the main

   

2. Select Org Details

   

3. Open Admin

   

4. Select Organization Details

   

5. Enter the User Time Out

   1. Timeout is a predetermined period of inactivity, after which a system automatically logs a user out.

   2. The default is 60 minutes

   3. Time Out can be set between 10 min and 6 Hours

      

6. Enter a Time Out Warning

   1. A timeout Warning is a predetermined period of inactivity, after which a system warns of how soon the user will automatically log out a user.

      1. The default is 5 min.

      2. Time Out warning can be set between 1 min and 10 min.

         

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