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Overview

Setting up branches to use with AgentConnect allows you to group users and set up the branch information, including colors, logos, and disclosures to use in AgentConnect. As admins, you will need to set up these branches.

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How to Access the Branch Configuration Panel

  1. Click the Admin tab.

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  2. Select Org Settings.

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  3. Expand the Configuration section.

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  4. Select Branches.

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  5. The Branch Configuration Panel opens.

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Buttons and Icons in the Branch Configuration Panel

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  1. Click Add in the Branch Configuration Panel to enter a new branch.

  2. In the General Information section, complete the following fields.

    • About Us: This section is not currently being pushed to AgentConnect. For future use, you can use this section as an organizational description or mission statement.

    • Branch Name: Enter a unique name for a branch.

    • Branch Organization Name: Enter the highest level of an organization. Several branches can belong to an organization.

    • Phone: The phone number for a contact associated with a branch.

    • Email: Enter the email for the associated branch.

    • Branch NMLS: Enter the NMLS number for the associated branch.

    • Website: Enter the website associated with the branch.

    • Branch Contact: Contact name of a contact associated with the branch.

    • Fax: Enter an applicable fax number associated with the branch.

    • Time Zone: Select the appropriate time zone for the branch.

  3. In the Address section, complete the following fields.

    • Address1

    • Address 2 (if applicable)

    • City

    • State

    • Postal Code

  4. In the Branding Information section, upload the brand logo in the Branch Logo field.

  5. The fields in the Signatures section are used for inTouch Engagement not AgentConnect. Unless you are familiar with HTML signature blocks, set up a time with your customer success manager to set these up.

  6. Complete the following fields in the AgentConnect section.

    • Primary Color: Obtain your marketing department's primary color codes. They should be entered as a six-digit HEX hex code.

    • Secondary Color: Obtain your marketing department's secondary color codes. They should be entered as a six-digit HEX hex code.

    • Do NOT use any of these fields:

      • Disable Itemized Fees

      • Disable Recipient Emails

      • Disable Subscription Emails

      • AgentConnect Org ID

      • AgentConnect Brand ID

      • Non Bank

  7. Completing the fields in the Social and External Links section is optional. You can enter the information on the branch.

  8. Completing the fields in the Disclaimers section is optional.

  9. Complete the fields in the Custom Fields section. Your organization can use these fields to store custom information for the branch. To use these fields, contact Customer Support to help rename the fields to names logical for your organization.