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Calling List Tool: Define Call Outcome
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Button Color
Admins can now set the color of each Call Outcome button. Applies to the Call Outcome Shortcuts and the main Call Outcome modal. Read This change applies to the List Control section of the Calling List Tool page and the Call Outcomes popup window. See the Calling List Tool Settings, Outcomes, and Views article for more information.
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Other Improvements
Lead Distribution Ring All:
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After Hours Logic Update
If a lead is received after hours and the distribution type is set to “Distribute Distribute Ring All”All, the lead will be placed in the “Unassigned” Unassigned queue. Read See the Lead Distribution article for more information.
Content Library: Increased the
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Number of “Pending” Tasks a
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User can have
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Open
A user Users can now have up to 50 pending tasks submitted via the Content Library. Read See the Content Library Task Management article for more information.
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Issue: View Permissions were not showing for admin to set when creating a new HTML Document Template.
Status: Resolved.