...
When reassigning bulk leads between users, the user can ensure that only leads the recipient is licensed in are available for reassignment.
Click the Bulk Actions icon in icon in the main menu bar. This opens the
The Bulk Actions popup window opens.
Click the User tab.
In the From dropdown, select the user whose applications are being reassigned. The table will populate with all applications currently assigned to that user.
Turn the Filter by State toggle switch to Yes to filter the list of leads by the state licenses associated with the selected user. Leads that do not include a state will also be listed and may be assigned to the user.
In the To dropdown, select the user who will receive the applications. Select multiple checkboxes to choose multiple applications, or click the top checkbox to select the entire page.
Click the three dots in the State column and Filter to see a list of states the user in the To field is licensed in.
Note: The state licensing information for each user is listed in the State Licenses field of User Registration. These are the states that will show leads for bulk reassigning.
Click Assign to reassign applications. Green popup notifications appear to confirm success.
...
Users change the status and activity of multiple applications at once.
Click the Bulk Actions icon in icon in the main menu bar. This opens the
The Bulk Actions popup window opens.
Click the Status & Activity tab.
In the From dropdowns, select the Status and Activity of the applications to be changed. The table will populate with all applications currently in that Activity.
In the To dropdowns, select the desired Status and Activity.
Note: The Activity dropdowns are initially grayed out. Select a Statusto populate the corresponding activities in the dropdown.Select multiple checkboxes to choose multiple applications, or click the top checkbox to select the entire page.
Click Assign to change the status of the applications.
...
...
Unassigned (Assign Unassigned Leads)
...
| Info |
|---|
Note: The State Licensing filter is on by default when assigning unassigned leads. |
Click the Bulk Actions icon in the main menu bar.
The Bulk Actions popup window opens.
Click the Unassigned tab.
Select an agent from the To dropdown menu.
A list of unassigned leads will appear. Each lead meets the following criteria:
Is in the agent’s View Permissions for branches by the lead campaign
Is in a state for which the agent has the appropriate state licensing
Place a check mark next to the lead(s) to be assigned to the agent.
Click Assign.
A green popup notification appears to confirm that the leads are being assigned.
A second green popup notification confirms the successful assignment of the lead(s).
...