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If a user Takes a lead from a Custom Queue, that lead will be removed from all custom queues for 24 hours. This is to eliminate leads being taking more than once by different loan officers. After 24 hours, if the lead still meets the Custom Queue criteria, it will re-appear.
Review theCustom Queuehelp document for more information on this addition and how custom queues work.
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Duplicate Management
If there is not no data to update in the Duplicate Management page and the User selected “Update”, the user was getting an error notification.
Resolution: I there is no data to update, User The user will receive a notification letting them know that.
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Users can now remove campaign tags within inTouch filters on the first attempt.