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Bug

KAT-9445 Engagement Report

:

Illogical percentage representation (Infinity%)

Change Request

KAT-11683 Open Leads — Role-

Role

based access to apps in OPEN leads

KAT-11679 Bulk Action

-

Filter available users by States in leads

KAT-11669Add new Processing Date field to Application table and library available fields

KAT-11665 Lead Search Popup

-

Note section cut off for First Result

KAT-11632 New Apps Created

- must

— Must show in SMR to the first agent assigned

KAT-11617 Campaign

: unable

— Unable to select "None" as the "Default Agent" after an agent from the dropdown

Bug

INS-1084 Property profile Year

built

Built showing up undefined in

inflow

inFlow

INS-1082As a user unable to see

fiserv

Fiserv results

INS-1079Pre-existing

intouch

inTouch email template doesn't trigger

INS-1060Org phone settings are not being created

INS-1049 Lead Search Popup

-

Notes section cut off

INS-1044 Talk time format for calls are being displayed in the wrong format in Call activity

INS-1039OrgphoneSetting

-

Wrong data display on Min Connected call, Caller DialTimeout sec and Recipient DialTimeout sec columns

INS-956 Direct Assignment default user dropdown redirects user back to main grid page when clicking to expand teams

INS-941ApplicationId search in global search always returns warning message of 4

characters

character minimum

INS-806ICR

-

Incoming call

toastr

popup notification is not displayed for Ring All

round

Round Robin distribution type

INS-578Newly configured percentage field(s) doesn't follow the Percent to

rate

Rate field conversion rule

Improvement

INS-1065Open Leads — Role-

Role

based access within workflow configuration to determine which roles can see relative statuses of open leads

INS-1064 New applications created are excluded in SMR report due to how

it's

they’re created

INS-1058 Add Other70 and Other71 to bulk action tools as hidden column in grid results

INS-1057Bulk Action - UX improvement

- ability

— Ability to filter "To" users and all applications with a state dropdown

INS-1053 Campaign inbound phone

- unable

— Unable to scroll

INS-1052Allow selection of nothing in dropdown

INS-1043 User Registration and user profiles

: need

— Need a check for work number so duplicate can't be added

Story

INS-1070Log when an user is available for lead assignment (available toggle button)

INS-1048Azure resource utilization

INS-1015 CCM

:

Customer Nightly Report Extract

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