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Several enhancements/updates have been made to the Calling List Tool. Read the Calling List Tool and Webphone articles for more information on is this feature.
Define which
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custom queues can be used only in the Calling List Tool
When creating a custom queue, admins can now define in the “System System View Permissions” Permissions dropdown where each Custom Queue custom queue can be viewed:
inFlow Only
Calling List Tool Only
All: inFlow and Calling List Tool
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Calling List Tool audiences will only bring back the first 5,000 records. When users filter the columns, they can reload the page by selecting the “Load Load with Filters” Filters button, and the system will go back to the database and find the first 5,000 records that match that criteria.
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Other Enhancements/Updates
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Whether using inTouch or Custom Filters, users can now define date filters down to the hour. Key A key way to use this enhancement is in calling lists to exclude any record that has been called in the past “X” hours.
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Insellerate expanded the integration funcationality functionality by adding:
Ability to create records on the LendingQB “Lead” object
Added the The LendingQB “ID” attribute as an Applicant tag.
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Bugs
Inflow 2.0
Issue: Notes were not expanding so the user could reach historical notes.
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