SMS Report

The SMS Report keeps track of data sent out by the inTouch automated marketing tool. Users are able to see an overview of the data sent out for different campaigns for borrowers, partners, internal team members, and manually-entered emails.

Filters

Filter	Description
Contact Type	Filters by the type of contact selected for the email May be Borrowers, Internal Team, Manual Entries, or Partners Borrower: Primary and co-borrower associated to an application Internal Team: Team members with an Insellerate account Manual Entries: Email addresses manually entered within the inTouch template Partners: External contacts associated to an application (real estate agents/referral partners)
Campaign	Filters by Campaign
Date	Defines the time period of the report Always defaults to the current date when first opened
Branch	Filters by Branch
Sender	Specifies the user who sent the email Always defaults to All when first opened

Columns

Column Name	Description
Campaign
Contact Type
SMS Template
Sent Count
Processed %
Responded Count
Responded %
Opted Out Count
Opted Out Count %

To View SMS Reports

Select SMS Report from the inSight drop-down menu.
The SMS Report page opens.
Click the ….

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