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Open the WebPhone Sidebar Control Panel

  1. Click the blue WebPhone tab on the right side of the screen.

  2. The WebPhone control panel opens. The Insellerate application shifts to the left.

Open the WebPhone Floating Control Panel

  1. From the WebPhone sidebar control panel, click the four squares icon.

  2. The WebPhone floating control panel opens inside the Insellerate application.


WebPhone Sidebar Control Panel

1 Allows the user to switch from the sidebar WebPhone control panel to the floating WebPhone control panel.

2 Closes the sidebar WebPhone control panel.

3 Turns the WebPhone On/Off. When WebPhone is turned Off, calls ring to the user’s office phone as they did without WebPhone.

4 Turns off WebPhone inbound calls but allows the user to continue to make outbound calls via WebPhone. Inbound calls are sent to the user’s desk phone.

5 The Insellerate WebPhone number is the same as the Insellerate SMS number.

6 Communicates if the inbound call is On or Off per the user’s settings.

7 Displays the number the user is talking to or the number the user dialed manually.

8 The Mute button disables the caller’s ability to hear the user talk via WebPhone.

9 The Hold button allows the caller to hear hold music and disables the user’s ability to hear the caller.

WebPhone Floating Control Panel

1 Allows the user to switch from the floating WebPhone control panel to the sidebar WebPhone control panel.

2 Closes the floating WebPhone control panel. The orange icon remains visible when the floating control panel is closed and can be used to reopen it.

** All other functions are the same as the sidebar WebPhone control Panel.


Call Setting Use Cases

Call Setting

Inbound Calls

Outbound Calls

WebPhone & Inbound On

Via WebPhone

Via WebPhone

WebPhone Off

Via Office Phone

Via Office Phone

Inbound Off

Via Office Phone

Via WebPhone

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