Bug |
KAT-9445 Engagement Report: Illogical percentage representation (Infinity%) |
Change Request |
KAT-11683 Open Leads - Role based access to apps in OPEN leads |
KAT-11679 Bulk Action - Filter available users by States in leads |
KAT-11669 Add new Processing Date field to Application table and library available fields |
KAT-11665 Lead Search Popup - Note section cut off for First Result |
KAT-11632 New Apps Created - must show in SMR to the first agent assigned |
KAT-11617 Campaign: unable to select "None" as the "Default Agent" after an agent from the dropdown |
Bug |
INS-1084 Property profile Year built showing up undefined in inflow |
INS-1082 As a user unable to see fiserv results |
INS-1079 Pre-existing intouch email template doesn't trigger |
INS-1060 Org phone settings are not being created |
INS-1049 Lead Search Popup - Notes section cut off |
INS-1044 Talk time format for calls are being displayed in the wrong format in Call activity |
INS-1039 OrgphoneSetting - Wrong data display on Min Connected call, Caller DialTimeout sec and Recipient DialTimeout sec columns |
INS-956 Direct Assignment default user dropdown redirects user back to main grid page when clicking to expand teams |
INS-941 ApplicationId search in global search always returns warning message of 4 characters minimum |
INS-806 ICR - Incoming call toastr is not displayed for Ring All round Robin distribution type |
INS-578 Newly configured percentage field(s) doesn't follow the Percent to rate field conversion rule |
Improvement |
INS-1065 Open Leads - Role based access within workflow configuration to determine which roles can see relative statuses of open leads |
INS-1064 New applications created are excluded in SMR report due to how it's created |
INS-1058 Add Other70 and Other71 to bulk action tools as hidden column in grid results |
INS-1057 Bulk Action - UX improvement - ability to filter "To" users and all applications with a state dropdown |
INS-1053 Campaign inbound phone - unable to scroll |
INS-1052 Allow selection of nothing in dropdown |
INS-1043 User Registration and user profiles: need a check for work number so duplicate can't be added |
Story |
INS-1070 Log when an user is available for lead assignment (available toggle button) |
INS-1048 Azure resource utilization |
INS-1015 CCM: Customer Nightly Report Extract |
General
Content
Integrations