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Release v116 - 04/13/2022

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New Features/Enhancements

ICR Call Completed Status Webhook: added new outcome

A new outcome names “Primary Agent Answered” was added to the Call Outcome webhook.

The Call Completed Status Webhook can post the the results of all inbound calls to a 3rd party endpoint.

Data will include:

  • Call Campaign Number

  • Outcome of the call

  • Users included in the distribution group

  • Winner of the call

  • Call time details: when and call length

Contact Insellerate Support for more information on how to set-up this service.

Bugs

User Log in status
Issue: If user was logged into multiple tabs the user status was not logging properly.
Status: Resolved.

My Pipeline Export all and My Reports Access

Issue: Updates to export all for My Pipeline caused access issues for viewing the report in My Reports. Additional permissions were required.

Status: Resolved. Please contact support@insellerate.com if you need to provide access to export all functionality to team members.

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