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Reminders

Reminders

 

 

  • The Reminder popup is displayed at the specified reminder duration before the scheduled follow-up appointment.

  • The current reminder is highlighted in green and displays the time remaining for the upcoming follow-up appointment.

  • All reminders (past and current) are displayed in the Reminders popup unless dismissed or the original follow-up is deleted.

Action

Description

Action

Description

Snooze

You can snooze the reminder for a duration of 5 minutes up to 60 minutes starting from the time you click on the Snooze button.

Dismiss

Allows you to dismiss the selected follow up from the list (highlighted in green.) The follow-up will be removed from the popup.

Complete

Click Complete to finish the follow-up. The completed status of the follow-up will show in the Lead History.

Incomplete

 

Dismiss All

Allows you to dismiss all follow ups present and clears the entire popup. Dismissing any follow-up ensures that the reminder for that follow-up is never displayed again.

  • Clicking the Close button of the popup will remove the reminder from the screen but does not dismiss any follow-ups.

  • Missed Follow-Ups

    • If you are logged out of your account and miss a reminder for any follow-up, the reminder is displayed immediately as you log back in.

    • The reminder displays the time overdue for the follow-up.