Content Comparison

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• Call count

  • The number of inbound marketing calls made to the agent

• Talk time

  • The duration of the inbound call made to the agent

• Unique Call count

  • The number of calls made to unique leads (de-duped leads)

• Unique Talk time

  • The duration of the calls made to unique leads (de-duped leads)

• Click on any of the call counts displays the Marketing inbound calls popup

  • See Marketing Inbound Calls for more details

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