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Columns in Marketing Inbound Calls

Columns in Marketing Inbound Calls

Owned by Romina Chu (Unlicensed)
Last updated: Oct 06, 2022 by Rebecca Kornblum
1 min read

The Marketing Inbound section displays information about the campaign inbound marketing calls that were made to any agent in the organization. Clicking on any of the call counts displays the Marketing Inbound Calls popup. See the Marketing Inbound Calls article for more details.

 

Columns

Column Name

Column Filter Type

Description

Column Name

Column Filter Type

Description

Call Count

Number

Number of inbound marketing calls made to the agent

Talk Time

Number

Duration of the inbound call made to the agent

Unique Call Count

Number

Number of calls made to unique leads (de-duped leads)

Unique Call Time

Number

Duration of the calls made to unique leads (de-duped leads)

 

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