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Clicking on any of the counts will display the Lead Details popup. See the Lead Details article for details.
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Columns
Column Name | Column Filter Type | Description |
|---|---|---|
New | Number | All new leads assigned to the agent regardless of status |
Internal Transfer | Number | All leads that belong to a campaign marked as Internal Transfer |
Assigned | Number | All leads that were assigned to the agent via distribution or reassignment |
Open Takes | Number | All leads that were open leads and were taken from |
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Open Leads section or Global Search | ||
Total Received | Number | A total of all the previous columns per agent |
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Click on any of the counts will display the lead details popup
See Lead Details for more details
Filter type of each column
Column Name | Column Filter Type |
|---|---|
New | Number |
Internal Transfer | Number |
Assigned | Number |
Open Takes | Number |
Total Received | Number |