The Marketing Inbound section displays information about the campaign inbound marketing calls that were made to any agent in the organization. Clicking on any of the call counts displays the Marketing Inbound Calls popup. See the Marketing Inbound Calls article for more details.
Columns
Column Name | Column Filter Type | Description |
|---|---|---|
Call Count | Number | Number of inbound marketing calls made to the agent |
Talk Time | Number | Duration of the inbound call made to the agent |
Unique Call Count | Number | Number of calls made to unique leads (de-duped leads) |
Unique Call Time | Number | Duration of the calls made to unique leads (de-duped leads) |
...