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Select User Registration from the Admin drop-down menu.
The User Registration (Manage and Edit Users) screen opens.
Click Add.
The User Registration (New User) screen opens.
Complete the required information (identified with a gold asterisk) at a minimum.
Click Add to submit the new user information.
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A user profile containing an ICR number creates a loop between the user profile and inbound call campaigns. ICR numbers should never be used as user profile phone numbers. This will result in an error and not be added to the user profile. |
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The new user will appear in the User Registration (Manage and Edit Users) list. Use the filter feature in any of the columns to find the new user within the list. |
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Select User Registration from the Admin drop-down menu.
The User Registration (Manage and Edit Users) screen opens.
Click the pencil icon to the right of the user’s name.
View file name Invalid file id - UNKNOWN_MEDIA_ID
The User Registration (Edit User) screen opens.
Make the desired changes to the user information and click Update.
View file name Invalid file id - UNKNOWN_MEDIA_ID
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