The WebPhone settings will allow you to configure the WebPhone to personalize the options to best fit your workflow best.
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How to
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Access the WebPhone Settings
Open Click the blue WebPhone button on the side of the screen to open the WebPhone Panel.
Click on the “Settings” Settings icon.
TheWebPhone Settings Panel Opens opens.
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How to Adjust the WebPhone Settings
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Follow the guidance in this section to adjust the WebPhone settings. Clicking Save at the bottom of the screen will establish your new setting(s) as the default going forward.
Audio Devices
Audio input/output devices are the devices that the browser finds. If the user allows microphone access or headset/speaker access for their browser, options appear in the dropdowndrop-down menus.
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The Audio Devices fields include:
Audio Input- Select : Allows you to select the device where from which you want would like to hear the call.
Audio Output- Select : Allows you to select the device where from which you want would like to use the microphone.
Auto DTMF
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The Auto DTMF setting is for the WebPhone settings allow you to auto-press a number when starting or answering a call. Users You can enter any digit between 0 and 9. Users most commonly select '1' for the Click-to-Call, Ring All, and ICR features. Leaving the field blank disables this setting.
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The Auto DTMF fields include:
Auto DTMF on after answering an incoming call
Auto DTMF on after the outgoing call is being answered
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Setting the Auto DTMF options will eliminate eliminates the need to press '1' when answering or calling a contact. |
Ringtone
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The Ringtone Settings allow you some settings provide options on what you will hear when an inbound call comes into the WebPhoneis received.
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Click the
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Phone Ringtone drop-downto display the other
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ringtone options.
The default options will play the announcement “You have an inbound call waiting.”
There are two additional ring tones you can select to customize your ringtone.
Voicemail
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/ Find Me Follow Me
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The Voicemail | / Find Me Follow Me options are there to feature helps you manage what happens with when an inbound call is missed or rejected through the WebPhone. The toggle switches between the Voicemail selection and the Find Me Follow Me (Call Forwarding) option.
Voicemail: Voicemail is a traditional recorded message that plays to the caller. It then allows the caller to record a message.
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See the How to set up VoicemailSet Up Voicemail article for details.
Find Me Follow Me: The Find Me / Follow Me option is the setting within the WebPhone that
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forwards calls to another number of your choice.
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See the How to use Find me Follow me
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The Voicemail | Find Me Follow Me Options toggle will switch between the voice mail selection or the call forwarding option.
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article for details.
Reset Settings
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Click theReset All Settingsbutton to reset all of the settings back to the defaults.
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Saving your Web Phone Settings
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Adjust the settings to your preferred settings
Click Save to set them as the defaults for ongoing use
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