Content Comparison

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The Email Report contains the following columns.

Info
Data from inTouch engagements and the Content Library emails sent will be displayed in the Email Reports.

Column Name	Description
Campaign	Campaign - inTouch campaign name
Contact Type	Contact type of inTouch email (borrower or partner)
Path Name	inTouch path namePath names
Task Name	inTouch task Task template name
Action Name	inTouch action Action template name
Email Template Name	inTouch email Email template name
Sent Count	Number of emails that have been sent out
Processed	Number of emails that have been processed by email service provider
Delivered	Number of emails that have been accepted at the receiving server
Open	Number of emails that have been opened/viewed by the recipient
Click	Number of recipients who clicked a link or performed some kind of email engagement within the email
Unsubscribe	Number of recipients who unsubscribes from mailings
Deferred	Number of emails that cannot immediately be delivered but have not been completely rejected Can send up to 72 hours later
Dropped	Number of emails that will not be sent to recipient Often caused if there is a spam contest or if recipient unsubscribed previously
Bounce	Number of emails that the server cannot or will not deliver to a recipient Often caused by outdated or incorrectly entered email addresses
Spam Report	Number of emails that were reportedly to have spam complaints

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Open the application.
Open the sections in the Application Panel and look for the Is Emailed Unsubscribed? checkbox.
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If it is checked, the applicant has unsubscribed from emails.

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