Overview
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BETA: The Content Library is in BETA testing, and the product interface and images are regularly updated, ensuring that the latest enhancements are documented, though some screenshots may not be in sync due to ongoing changes. |
The content library provides a collection of templates covering various topics that tags can organize. This includes email templates for your agents to use within your organization. These templates can empower agents to communicate with their customers efficiently and in the tone set by your organization. The content library is designed to be adaptable and customizable to suit your organization's needs.
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