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Open inFlow and select a lead.
Click the inTouch Action icon on the Action Toolbar.
The inTouch Action Override popup window opens. The Lead Level Control settings are set to the default, No Selection, which means the User Profile Settings will be used.
Click the drop-down menu for SMS.
Select None, Yes, or No to determine if SMS marketing will be sent for that lead.
Note: Any settings added/updated in the inTouch Action Override popup will be applied to the lead.
Repeat the selection process for the Email dropdown.
Click Update to apply the changes.
| Info |
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Auto Removed -removed if email returns to Insellerate as bounced / dropped / Spam: , dropped, or spam When Insellerate receives back a message from email providers that an email address Bouncedbounced, Droppeddropped, or was designated as Spamspam, that contact’s “Email” “email” inTouch Action Override will automatically change changes to “No” No and the email address will be is removed from future email sends out of from Insellerate. This will help helps improve deliverability rates over time. If the contact does make changes to receive your emails, then users will be able to “reactivate” reactivate the email address by changing the “InTouch InTouch Action Override” Override for the lead to “Yes” Yes. |