Overview

Users can create and share content with clients by adding it to the Content Library. This article describes how to add new content to the Content Library effectively. It also highlights tips on optimizing your content's organization and management for easy access and retrieval.

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How to Access the Create New Content Panel

1. Navigate to the inTouch tab on the left side of the main menu bar.
   

   

2. Click Contact Library to open the Content Library.
   

   

3. Another option to access the Content Library is to click on the airplane icon on the menu bar.

   

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How to Add Content

1. Click the Add Content button at the top right side of the screen.
   

   

2. The Create New Content panel opens. The type of content editor can be selected from the drop-down.

   • Regular Email: This option opens the corresponding Create New Content panel. The Regular toggle setting is the default setting for the Add Content button. When set, the Create New Content panel opens, allowing full-feature content creation, including images and video links.
     

     

   • Plain Email: When set, the Create New Content panel opens, allowing full-feature content creation, including images and video links.
     

     

   • Document Template: When selected, this option opens the Template HTML editor that can integrate directly with Insellerate tokens.
     

     

     
     

   • Document Upload - Static
     Flyers: Showcase your loan officer's expertise, highlight products, services, and exclusive promotions with downloadable branded flyers, empowering you to market your organization's offerings effectively.
     Social Media: Effortlessly upload flyers and social media posts for Facebook. Whether you're looking to create eye-catching flyers for your products or engaging social media content, our user-friendly interface allows you to seamlessly upload your static documents, ensuring maximum visibility and impact.
     Content Upload: Details panel allows you to upload content (PDF, PNG, or JPG) up to 8MB.
     

     

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Content Permissions

The Content Library offers granular control over visibility, allowing users to determine who can view and access the content, empowering them to cater to specific audiences and branches.

1. Select the More ellipsis to open the Permissions window.
   

   

2. The Permissions window allows users to control visibility to the content.
   

   

3. Available in inTouch: This toggle controls the content's use in an inTouch campaign.

   • Yes: Content is available for an inTouch campaign.

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   • No: Content is not available to be used in an inTouch campaign. This is the default setting.

     

4. Template Editable: This toggle controls if the content can be edited by a user when creating a task.

   • Yes: The content can be edited when creating a task. This is the default setting.

     

   • No: The content can not be edited when creating a task.

     

5. Available in My Pipeline Task

   • Yes: Allows for editing Branch/Role/User visibility settings. This is the default setting.

     

   • No: Will not display the content in My Pipeline tasks.

     

6. The archive allows users to safely store content for records or future reuse, ensuring easy retrieval and maintaining content organization.
   

   

   • Branch: Allows users to select Branch(s) from the drop-down.

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   • Role: Allows users to select the Insellerate users that can see the content by their role in the system.

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   • User(s): Allows the selection of the specific user(s) to have visibility to the content.

     

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Using the Add / Edit Content Options

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More About the Content Library