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Approvers choose from the following four review options for each task on the Task Management screen: View, Edit, Decline, or Approve.

  • View


    Clicking View opens the Content Library Task, where all steps of the 5-Step Task Approval Process can be reviewed.


  • Edit


    Clicking Edit opens the Content Library Task, where Steps 3 and 4 of the 5-Step Task Approval Process can be edited.


  • Decline

    • Clicking Decline opens the Confirm Decline window.

    • Clicking Yes declines the request, so the task cannot be resumed. Notes are required when declining a task to advise the submitter of the reason for the decline.

    • Users who submit the task will receive an email advising that the task was declined.

  • Approve

    • Clicking Approve opens the Confirm Approval window.

    • Clicking Yes approves the task.

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Column Name

Description

Task ID

Is the system-generated reference number for the task?

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Task Name

Step 4 of the 5-Step Task Approval Process. Users can keep or edit the system-generated Task Name.

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Submission Date

Displays the Date that the Task was submitted for approval.

Status

Displays the status of the task approval.

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  • Pending Approval

  • Pending Second Approval

  • Scheduled

  • Processing

  • Approved

  • Declined Second

  • Declined

  • No Applications Found

  • Completed

  • Partially Completed

  • Failed

  • Modified

Scheduled Date

The scheduled task date and time indicate the specific date and time for a task to be executed.

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Action Type

The type of task.

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  • Email

Query

This field is being removed.

Estimated Count

Estimated number in the audience that will receive the communication.

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Results

Displays the processing state and updates the number only one time.

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Approved By

Shows the user who approved the task.

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Created By

Displays the user that created the task.

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Comment

Step 5 of the 5-Step Task Approval Process allows users to input a note for review. This note will be displayed here.

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History

Click on the comment icon to open the Approver Notes. Approvers can enter notes about their decision on the task.

  1. Comment icon

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  2. Approver Notes panel

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Decision Options

  • View

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  • Edit

  • Decline

  • Approve

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