Content Comparison

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Select User Status from the inSight drop-down menu.
The User Status page opens.
Select which filters you would like to use from the Branch and Team/Agent drop-down menus.
Click Run Report. The report may take up to one minute to open based on the length of the time period and/or the number of users in the system.
The screen displaying the report data opens. (See the User Status Columns table below for a description of the data contained in each column.)

Filters

Filter	Description
Branch	Filters by Branch
Team/Agent	Filters by team or agent Always defaults to All when first opened

Column Name	Description
Branch	Unique name for a branch
Role Name	User’s role
Manager Name	Name of the user’s manager
User	Name of system users
User Status	Shows if the user is logged On or Off
Logged On/Off Date	Displays green if logged On and shows the time of log on Displays red if logged Off and shows the time the user logged off
Log History	Click to open the Log History for a user (results can be exported). The Log History only looks at the last seven days of the login history.
Receive Leads	Displays green and On if the user is set to receive leads Displays red and Off if the user is set to not receive leads
Receive Calls	Displays green and On if the user is set to receive calls Displays red and Off if the user is set to not receive calls
On Call	Displays green and On if the user is currently on a call Displays red and Off if the user is not currently on a call

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