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Click inFlow 2.0 from the inFlow dropdown list.
Select an option from the Lists, Queues, or Workflows in the Menu Panel. In this example, we have selected New Lead and the leads are listed in the Record List Panel to the right.
Select alead from the list of leads that opens in the Record List Panel to the right. In this example, the first lead (Mae Roberts) in the New Lead list is selected.
Click the SMS icon in the selected lead’s Quick Action Tools.
The SMS text messagingpopup window opens.
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