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  1. Click the Settings icon to open the Settings popup window.

    image-20241010-235615.png

  2. Click the Call Handling tab in the Webphone Settings popup window.

    image-20241010-235703.png

  3. Select a number(s) from the Phone Number dropdown list.

    image-20241011-000336.png

  4. Click Modify Unanswered Call Handling Settings.

    image-20241011-000440.png

  5. Click Voicemail when the Modify Unanswered Call Handling Settings popup window opens.

    image-20241011-005008.png

  6. The Modify Unanswered Call Handling Settings/VOICEMAIL popup window opens. You can:

  7. Click the Record New Voicemail dropdown arrow.

    image-20241011-012952.png

  8. Click Record New Voicemail. Record the new message.

    image-20241011-013658.png

  9. Click Stop Recording Voicemail when your message is complete.

    image-20241011-013813.png

  10. Play back your recorded voicemail.

  11. Use the Record New Voicemail button to re-record the voicemail if necessary.

  12. Click the Upload button to add the voicemail.

  13. Enter a number between 5 and 60 in the Voicemail Inbound Call Timeout field. This allows you to choose the length of time that the phone will ring before the call goes to voicemail. You can set the time anywhere between 5 and 60 seconds.

    image-20241011-014023.png

    Final steps

  14. Click Apply Settings to All Numbers.

    image-20241015-010447.pngImage Added

  15. Confirm the change by clicking Apply in the confirmation popup window.

    image-20241015-005823.pngImage Added

  16. Click Save to save the changes.

    image-20241015-010537.pngImage Added

  17. Click Confirm to confirm saving the changes.

    image-20241015-010035.pngImage Added

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How to Listen to an Existing Audio File

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  1. Click the Settings icon to open the Settings popup window.

    image-20241010-235615.pngImage Modified

  2. Click the Call Handling tab in the Webphone Settings popup window.

    image-20241010-235703.pngImage Modified

  3. Select a number(s) from the Phone Number dropdown list.

    image-20241011-000336.pngImage Modified

  4. Click Modify Unanswered Call Handling Settings.

    image-20241011-000440.pngImage Modified

  5. Click Voicemail when the Modify Unanswered Call Handling Settings popup window opens.

    image-20241011-005008.pngImage Modified

  6. The Modify Unanswered Call Handling Settings/VOICEMAIL popup window opens. You can:

  7. Click the Existing Audio dropdown arrow.

    image-20241011-021557.pngImage Modified

  8. You can select an existing audio file, listed in the Audio File section, as a new voicemail recording.

    image-20241011-022054.pngImage Modified

    • Click the blue arrow to listen to the audio file.

      image-20241011-022232.pngImage Modified

    • Click the green checkmark to select the audio file. Once selected, the file name will be listed in the Voicemail Greeting URL field above.

      image-20241011-022508.pngImage Modified

      image-20241011-022943.pngImage Modified

    • Select the red trashcan to delete the audio file.

      image-20241011-022537.pngImage Modified

  9. Enter a number between 5 and 60 in the Voicemail Inbound Call Timeout field. This allows you to choose the length of time that the phone will ring before the call goes to voicemail. You can set the time anywhere between 5 and 60 seconds.

    image-20241011-023157.pngImage Modified

  1. Click Apply Settings to All Numbers.

    image-20241015-010447.pngImage Added

  2. Confirm the change by clicking Apply in the confirmation popup window.

    image-20241015-005823.pngImage Added

  3. Click Save to save the changes.

    image-20241015-010537.pngImage Added

  4. Click Confirm to confirm saving the changes.

    image-20241015-010035.pngImage Added

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How to Check Your Voicemail

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