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Problem

A user is unable to Export export a file to Byte.

Troubleshooting

Please follow through the below questions, it work through each question in order and select the answer that best applies to your specific scenario. This will help us quickly identify and resolve the potential cause of the issue. If, at any step, you need to reach our support team, please inform us at which step you left off.

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titleA. YES

This indicates an issue with the specific lead and its data. Do a quick check to see if all fields within the lead information appear valid, a . A common issue is that a date field within the file will be outside of the allowed date year range (must be between 1900 and 2199). If you are unable to find the field causing issues exporting to Byte, please contact our support team.

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titleB. NO

Please contact our support team and inform them of the issue.

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