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Description
This article describes timeout and logout features. It includes:
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Session Timeout
A default one-hour session timeout occurs when you have been inactive. This is determined when there have been no clicks on the page and no navigation to other pages over the course of one hour.
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Select Keep Me Signed In to stay logged in.
Select Log Me Out to end the session and be logged out of all open tabs.
Take no action and be automatically logged out at the end of the countdown.
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The administrator can view which user is currently logged in within User Registration. See the User Registration article for more details. |
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Global Session Timer
Organizations can adjust the default session timeout. This functionality is only available to Admins.
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Select Admin from the main
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Select Org Details
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Open Admin
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Select Organization Details
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Enter the User Time Out
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Open a Customer Support ticket to adjust the timing.
Session Timeout
A timeout is a predetermined period of inactivity, after which a system automatically logs a user out.
The default is 60 minutes.
- Time Out
Timeouts can be set between 10
minminutes and 6
Hours
Enter a Time Out hours.
Timeout Warning
A timeout
Warningwarning is a predetermined period of inactivity, after which a system warns of how soon the user will automatically log out a user.
The default is 5
minminutes.
- Time Out warning
Timeout warnings can be set between 1
min and-10
minminutes.
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Total Timeout
A total timeout means that if you close the browser and the system cannot log you out via the session log out, you will be considered logged out after two hours.
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