...
Column | Description |
---|---|
Online | Indicates the user’s login status:
|
Leads |
|
Calls |
|
Active |
|
Lock |
|
Add Button | Opens the User Registration/New User page to create a new user |
Export Icon | Allows admins to export a complete list of all Insellerate users from the User Administration into an Excel file that is sent to My Reports for download. Filters applied before export will not apply. It includes all fields and inactive users. |
...
Field | Description |
---|---|
Middle Name | Middle name of the user |
Mobile | Mobile number of the user |
Work | Work number of the user |
Ext and Ext Pass | Extension number and extension password for work number |
Caller ID | This number is the Caller ID that the borrower sees when the user makes an outbound call. When the user’s Caller ID is blank on their User Profile page, the Caller ID displays the user’s Insellerate org phone number to the borrower instead. (This is the case when Local Dial Presence is not turned on.) |
Fax | Fax number of the user |
NMLS# | NMLS number of the user |
Report To | Who the user will report to |
Job Title | Job title of the user |
Phone User ID | User identification within external phone system (used for integration purpose) |
SMS/Webphone | The user’s SMS or webphone number |
Email Image Library Views | Allows users to choose between using company or personalized folders for images. |
Peer View Permission | Gives users the ability to allow a peer within the same branch permissions to view and edit applications |
SMS Number |
|
Address 1/2 | The user’s street address |
City/State/Postal Code | The user’s city, state, and postal code |
Personal Link | Provides a field to enter the user’s personal link to be used as a tag. |
Apply Now Link | Link in AgentConnect that pushes input from the user profile to the landing page, allowing users to apply for a loan directly. |
Other Link | Link that pushes input from the user profile to the landing page, |
Profile Picture | Displays the user’s profile picture |
Upload Profile Picture | Allows the user’s profile to be uploaded via drag and drop |
Profile Picture Link | Link that leads to the profile picture location (where the user’s picture is stored) within the User Profile |
...
AgentConnect
...
Field
...
Description
...
Branch NMLS
...
Brand ID
...
User ID
...
About Me
...
Enable Flyer Notifications
...
Office Phone
...
Facebook Link
...
...
Website Link
...
Logo Link
...
Special Disclosure Link
...
User Disclaimer
Distribution Filters
Distribution filters only apply to the distribution types Distribution Round Robin and Distribute All. The Distribution Filters section helps determine how leads will be distributed to the user. If the distribution filters are blank, it means that no filters are applied and all values of Loan Value, Loan Type, Loan Purpose Type, and State License are accepted. See the Distribution article for more details.
...
Field | Description |
---|---|
Lead Cap |
|
Open Lead Cap | Specified number will be the maximum number of open leads this user can take per day. |
Unassigned Lead Cap | Specified number will be the maximum number of unassigned leads this user can take per day. |
Minimum Loan | User will not receive leads with loan amounts less than specified amount. |
Maximum Loan | User will not receive leads with loan amounts greater than specified amount. |
Loan Types |
|
Loan Purpose Types |
|
State Licenses |
|
...
Third-Party Information
User credentials for any third-party integration that the user may have are displayed in this section.
...
Script Fields
Admins have eight additional fields for internal use. These fields can be customized to add information for users with custom names by contacting Insellerate’s Customer Support. Fields are available in the User Registration Export Files. They are not available for use in Custom Queues, Custom Reports, or My Pipeline.
...
More Options
These fields are part of inTouch Tags and Webhook Tags. This pertains to the primary agent assigned.
...
Domain/Subdomain Enablement - Email Alias
...
In the More Options section of User Registration, add a new field for each user called Email Alias.
Add a check box next to this field called Send from Email Alias.
If Send from Email Alias is checked, the email alias will be the From for all emails sent by the user. The Reply To will remain the primary email address of the user.
If Send from Email Alias is not checked, the primary email address for the user will be both the From and Reply To.
Custom Fields
Custom Fields are part of inTouch Tags and Webhook Tags. This pertains to the primary agent assigned.
...
Third-Party Information
User credentials for any third-party integration that the user may have are displayed in this section.
...
Field
...
Description
...
Encompass Username
...
Encompass Password
...
Funding Suite Username
...
Funding Suite Password
Script Fields
...
More Options
...