New
All new leads assigned to the agent regardless of status
Internal Transfer
All leads that belong to a campaign marked as Internal Transfer
Assigned
All leads that were assigned to the agent via distribution or reassignment
Open Takes
All leads that were open leads and were taken from open Leads section or Global Search
Total Received
A total of all the previous columns per agent
Click on any of the counts will display the lead details popup
See Lead Details for more details
Filter type of each column
Column Name | Column Filter Type |
|---|---|
New | Number |
Internal Transfer | Number |
Assigned | Number |
Open Takes | Number |
Total Received | Number |