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Marketing Inbound Calls

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Columns

Column Name

Column Filter Type

Description

Date

Date+time

Date and time of when the call made

Phone

Multi+search

Mobile phone number of the lead from which the call was made

Talk Time

Number

  • Total duration of the call

  • Clicking on the Talk Time link displays the Call Recording popup where the call recording can be played and downloaded.

Current Status

Multi+search

Status in inFlow the lead is currently in

Last Activity

Multi+search

Activity in inFlow the lead is currently in

Campaign

Multi+search

Campaign to which the lead belongs

User Name

Multi+search

Name of the agent to whom the call was connected

LOS Loan #

Multi+search

Loan number associated with the application

Borrower Name

Multi+search

Name of the borrower who made the calls

Borrower Email Address

Multi+search

Lead’s email address

Loan Rate

Number

Loan rate decided for the lead as mentioned in inFlow

Loan Balance

Number

Balance loan amount as mentioned in inFlow

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