New Features/Enhancements
Highlights
Calling List Tool: Define Call Outcome button color
Admins can now set the color of each Call Outcome button. Applies to the Call Outcome Shortcuts and the main Call Outcome modal. Read the Calling List Tool Settings article for more information.
Other Improvements
Lead Distribution Ring All: after hours logic update
If a lead is received after hours and the distribution type is set to “Distribute Ring All”, the lead will be placed in the “Unassigned” queue. Read the Lead Distribution article for more information.
Content Library: Increased the number of “Pending” Tasks a user can have open
A user can now have up to 50 pending tasks submitted via the Content Library. Read the Content Library article for more information.
Bugs
New Document Template
Issue: View Permissions were not showing for admin to set when creating a new HTML Document Template
Status: Resolved.