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How To: Post an API to reassign a User

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Step-by-step guide

  1. Any lead can be reassigned to a different user by posting an API that contains the User id and the email id of the new user (agent).
  2. The user needs to know the User id and/or the Email id of the new user to be able to post the API successfully.
  3. The following API script will be used to reassign a lead to a new user. The script remains constant.
    { "UserId": 126,
    "Email": "nathanadmin@test.com"
    }
  4. The user needs to note down the application id of the application (Lead) from the URL to use in the API script. 
  5. The User selects the lead to be reassigned and 
  6. Replace these step by steps with your own related to each issue you create, If you would like an example view "How To: Create a Follow Up
  7. If necessary, feel free to add additional images below this step by step guide as shown in the example below


 

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