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Marketing Inbound Calls

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  • Date

    • Date and time of when the call made

  • Phone

    • The mobile phone number of the lead from which the call was made

  • Talk time

    • The total duration of the call

  • Current status

    • The status in inflow the lead is currently in

  • Last activity

    • The activity in inflow the lead is currently in

  • Campaign

    • The campaign to which the lead belongs

  • User name

    • The name of the agent to whom the call was connected

  • Los Loan #

    • The loan number associated with the application

  • Borrower name

    • The name of the borrower who made the calls

  • Borrower Email address

    • The lead’s email address

  • Loan rate

    • Loan rate decided for the lead as mentioned in inflow

  • Loan balance

    • Balance loan amount as mentioned in inflow

  • Click on the talk time link displays the Call Recording popup where the call recording can be played and downloaded

Filter type of each column

Column Name

Column Filter Type

Date

Date+time

Phone

Multi+search

Talk Time

Number

Current Status

Multi+search

Last Activity

Multi+search

Campaign

Multi+search

User Name

Multi+search

LOS Loan #

Multi+search

Borrower Name

Multi+search

Borrower Email Address

Multi+search

Loan Rate

Number

Loan balance

Number

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