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The Email Report keeps track of inTouch drip emails that were sent out through Insellerate. Users will be able to see an overview of the drip emails that went out for different campaigns for borrowers, partners, internal team members, and manually-entered emails.

How to View Email Reports

  1. Select Email Report from the inSight drop-down menu.

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  2. The Email Report page opens.

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  3. Select the filters you would like to see on the report.

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  4. Click Run Report. The report may take up to one minute to open based on the length of the time period and/or the number of email messages that were sent.

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  5. The screen displaying the report data opens.

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How to View Email Detail Popups

Select any hyperlink number in the Email Report to open a detailed list of each email associated to the section.

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Click the icon in the Preview column to view the content of a specific email.

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Filters

Filter

Description

Contact Type

  • Filters by the type of contact selected for the email

  • May be Borrowers, Internal Team, Manual Entries, or Partners

    • Borrower: Primary and co-borrower associated to an application

    • Internal Team: Team members with an Insellerate account

    • Manual Entries: Email addresses manually entered within the inTouch template

    • Partners: External contacts associated to an application (real estate agents/referral partners)

Campaign

Filters by Campaign

Date

  • Defines the time period of the report

  • Always defaults to the current date when first opened

Branch

Filters by Branch

Sender

  • Specifies the user who sent the email

  • Always defaults to All when first opened

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