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The inTouch main grid is located under the inTouch tab on the main navigation bar.
A new inTouch path can be added using the Add button at the top left-hand corner of the inTouch main grid. See the Path Setup article for more details.
An inTouch path can be inactivated for later use instead of being deleted.
An inTouch path can be edited or deleted through the inTouch main grid.
The maximum number of inTouch paths that can be created per organization is 35. When a path is marked 'Inactive,” it will not count toward the total of 35 allowed paths.
SMS and RVM queued to be sent outside of the TCPA state-level hours are rescheduled to be sent the following day within the next available TCPA hours.
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