New Features/Enhancements
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What does this mean to Sales Managers and Admins?
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A new filter is available for the Sales Manager Report. The Customer Type filter will allow you to view the results for Borrower applications or Partners.
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Marketing Report Additional Filters
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The Loan Purpose filter will allow you to filter the results to the purpose of the loan, such as Purchase, Refinance No Cash-Out, Refinance Cash Out, Construction Permanent, and others.
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Marketing Report updated articleserver System JIRA serverId afce1aff-af6f-34f7-9349-c9e9b4a5d69b key KAT-14058
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Preset Reports: Option to Include Inactive Users in Reports
What does this mean to Sales Managers and Admins?
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Pro Tip: Users can see the entirety of leads. If you want to see any reporting with all leads and any applications that were funded or are still assigned to the inactive user, they will not display. |
Article updated Preset Reports Article.
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Integrations: Meridian API can Query TPO Contacts in Insellerate
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The Meridian API can be leveraged to sync with the organization’s Insellerate Partners.
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organization's Insellerate Partners
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User Registration Inactive Users
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The notification showing the remaining leads assigned to the user will be broken into Primary and Secondary assignments when viewing the notification.
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Updated Article: User Registration
User Profile Additional Options (Moved to prioritize)
What does this mean to Admins?
Local Dial Presence
If your organization uses Local Dial Presence, you can have a toggle in the User Profile to Turn On/Off Local Presence. This toggle is permission-based and would not appear if your Organization/Role/User does not have permission. To use this feature, open a Customer Support ticket if you would like permission within your organization.
Editable Caller ID
The Caller ID field in the User Profile by permission can be editable. To use this feature, open a Customer Support ticket if you would like permission within your organization.
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Encompass TPO fields available
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Additional fields are available to for use in the Application Panel and for inTouch Engagements.
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Partner Workflow Enhancements
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Added Referral Partner Status Column
Jira Legacy server System JIRA serverId afce1aff-af6f-34f7-9349-c9e9b4a5d69b A column was added for the Referral Partner Status to the Referral Partner Report. This will show you the status section the lead is in on the report.key KAT-14190
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Ability to Group by Column
The Referral Partner Report results can be grouped by column. This option also exists in the Marketing Report.Article updates:https://insellerate.atlassian.net/wiki/spaces/INSPT/pages/edit-v2/2321907713
Action Tools: Ability to Edit a Partner
A new action tool is available only in the Partner Workflow. Users will be able to edit Partner information. Clicking on the Edit icon will open the Partner Registration screen for edits.
Article Edits: Creating a Partner in the Web ApplicationJira Legacy server System JIRA serverId afce1aff-af6f-34f7-9349-c9e9b4a5d69b key KAT-14467
Partner Duplicate Management Admin Panel (Moved out of this sprint)
Admins will be able to review and manage duplicate Partner entries.
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Bugs
Lending QB Name Change
Issue: Lending QB name changed to Meridian Link updated throughout the system.
Status: Resolved Jira Legacy
Encompass TPO- Duplicate Company codes and Partners
Issue: Duplicated company codes were created during Encompass Sync.
Status: Resolved Jira Legacy
Server Errors when Sending Notifications
Issue: Notifications failed to send due to missing OrgId
Status: Resolved Jira Legacy
Referral Partner Report Error
Issue: When running the Referral Partner Report, the system was having had errors.
Status: Resolved
Referral Partner Report Grouping
Issue: The Referral Partner Report is missing the grouping feature.
Status: Resolved Jira Legacy
Sales Manager Report
Issue: The Internal Transfer column was not displaying results when clicking on the count number to open the lead details.
Status: Resolved Jira Legacy