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Info

The Content Library is in BETA testing. The product interface and images are regularly updated to ensure that the latest enhancements are documented. Some screenshots may not be in sync due to ongoing changes.

Overview

The Task Management screen offers three permission levels allowing users to manage tasks and approvals. Users can either self-approve content or require that tasks have an assigned approver. The approval process can have one level of approval or two, depending on the user's permissions. The approval process allows for efficient and flexible task management, ensuring that tasks are approved quickly and accurately while giving users the control to manage their workload effectively.

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Do not use the Task Management Add Task process. The button will be updated in a future release to direct a task creation to the Content Library.

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Task Management Columns

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Column Name

Description

Task ID

Is the system-generated reference number for the task?

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Task Name

Step 4 of the 5-Step Task Approval Process. Users can keep or edit the system-generated Task Name.

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Submission Date

Displays the Date that the Task was submitted for approval.

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Status

Displays the status of the task approval.

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  • Pending Approval

  • Pending Second Approval

  • Scheduled

  • Processing

  • Approved

  • Declined Second

  • Declined

  • No Applications Found

  • Completed

  • Partially Completed

  • Failed

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Scheduled Date

The scheduled task date and time indicate the specific date and time for a task to be executed.

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Action Type

The type of task.

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  • Email

Query

This field is being removed.

Estimated Count

Estimated number in the audience that will receive the communication.

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Results

Displays the processing state and updates the number only one time.

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Approved By

Shows the user who approved the task.

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Created By

Displays the user that created the task.

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Comment

Step 5 of the 5-Step Task Approval Process allows users to input a note for review. This note will be displayed here.

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History

Click on the comment icon to open the Approver Notes. Approvers can enter notes about their decision on the task.

  1. Comment icon

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  2. Approver Notes panel

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Decision Options

  • View

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  • Edit

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  • Decline

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  • Approve

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Task Reporting

Email Report

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