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Columns Displayed in Assignment | ||
Column Name | Column Filter Type | Description |
Primary | Multi+search | Primary agent indicated by a green check mark |
Agent | Multi+search | The name of the user |
Job Title | Multi+search | The job time of the user |
Phone | Multi+search | The phone number of the user |
Date | Date+time | The date and time when the assignment is executed |
Ext | Multi+search | The extension number of the user |
Multi+search | The email of the user | |